Change Manager - Financial Services
Liverpool City Centre | £70,000 - £90,000 | Hybrid (3 days in office)

We're seeking a dynamic and strategic Change Manager to join our fast-growing financial services firm in the heart of Liverpool. Following a period of rapid expansion - with more growth ahead - we're looking for an experienced change leader to drive operational excellence and oversee key transformation projects, including a major office move.

The role
Reporting directly to the COO, you'll play a pivotal role in shaping how we operate as we scale. You'll be responsible for delivering high-impact change initiatives, ensuring seamless transitions, and embedding improvements that enhance efficiency, productivity, and client service.

Key responsibilities

• Lead and deliver change projects across the business, from planning to implementation
• Oversee the successful relocation of our Liverpool office
• Drive operational process improvements to support growth and scalability
• Engage with stakeholders at all levels to ensure buy-in and smooth adoption of changes
• Monitor and measure the impact of change initiatives, ensuring benefits are realised
• Act as a trusted advisor to the COO and leadership team on change management best practice

About you

• Proven experience as a Project Manager, with a strong track record of delivering change in complex environments
• Financial services or other regulated industry experience (desirable)
• Excellent stakeholder management, communication, and influencing skills
• Strong organisational skills with the ability to manage multiple priorities
• Resilient, adaptable, and solutions-focused
• Experience of managing office moves or similar large-scale operational transitions is highly advantageous

What we offer

• Competitive salary of £70,000 - £90,000 (dependent on experience)
• Hybrid working model - 3 days in our Liverpool city centre office
• Opportunity to shape the future of a thriving and ambitious business