Client Care Executive

  • £24000 - £27000 per annum
  • Full Time
  • Ormskirk
  • Call Centre and Customer Service
  • 20/04/2022
  • Transactional
  • BBBH4326
  • Client Care Executive
  • Permanent
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Client Care Executive / Permanent

A unique opportunity has risen for an entrepreneurial spirited business, who has UK and global reach. My client works with partners and investors in most countries.

This is a permanent opportunity for an experience Relationship Manager to work within Customer Care.

Previous experience of working within an Investment Firm would be advantageous.

Role Responsibilities:

  • Provide an end to end customer experience and support system for external global sales networks.
  • Implement and maintain a robust customer success model for your whole network.
  • Gain an understanding of your networks pain points and deliver responsive solutions and support.
  • Support and enhance the interlock with relevant departments and colleagues.
  • Maintain a high level of product knowledge so you can confidently demonstrate & make recommendations.
  • Ensure the CRM system and pipeline are kept up to date in order to accurately forecast and drive sales performance.

Personal Specification:

  • An energetic and enthusiastic team player
  • Excellent communication skills, verbal and written
  • Ability to work on own initiative and to tight deadlines
  • Multi-tasking abilities
  • Strong attention to detail
  • Effective time management skills
  • Analytical and has problem-solving skills.
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
  • Extreme professionalism and personal presentation
  • Excellent organisational skills including the ability to manage and prioritise

For more information please contact Megan Hughes at Accountable on 07714 382233 //

Client Care Executive / Permanent

A unique opportunity has risen for an entrepreneurial spirited business, who has UK and global reach. My client works with partners and investors in most countries.

This is a permanent opportunity for an experience Relationship Manager to work within Customer Care.

Previous experience of working within an Investment Firm would be advantageous.

Role Responsibilities:

  • Provide an end to end customer experience and support system for external global sales networks.
  • Implement and maintain a robust customer success model for your whole network.
  • Gain an understanding of your networks pain points and deliver responsive solutions and support.
  • Support and enhance the interlock with relevant departments and colleagues.
  • Maintain a high level of product knowledge so you can confidently demonstrate & make recommendations.
  • Ensure the CRM system and pipeline are kept up to date in order to accurately forecast and drive sales performance.

Personal Specification:

  • An energetic and enthusiastic team player
  • Excellent communication skills, verbal and written
  • Ability to work on own initiative and to tight deadlines
  • Multi-tasking abilities
  • Strong attention to detail
  • Effective time management skills
  • Analytical and has problem-solving skills.
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
  • Extreme professionalism and personal presentation
  • Excellent organisational skills including the ability to manage and prioritise

For more information please contact Megan Hughes at Accountable on 07714 382233 //

Apply for this position