Client Care Executive / Permanent

A unique opportunity has risen for an entrepreneurial spirited business, who has UK and global reach. My client works with partners and investors in most countries.

This is a permanent opportunity for an experience Relationship Manager to work within Customer Care.

Previous experience of working within an Investment Firm would be advantageous.

Role Responsibilities:

• Provide an end to end customer experience and support system for external global sales networks.
• Implement and maintain a robust customer success model for your whole network.
• Gain an understanding of your networks pain points and deliver responsive solutions and support.
• Support and enhance the interlock with relevant departments and colleagues.
• Maintain a high level of product knowledge so you can confidently demonstrate & make recommendations.
• Ensure the CRM system and pipeline are kept up to date in order to accurately forecast and drive sales performance.

Personal Specification:

• An energetic and enthusiastic team player
• Excellent communication skills, verbal and written
• Ability to work on own initiative and to tight deadlines
• Multi-tasking abilities
• Strong attention to detail
• Effective time management skills
• Analytical and has problem-solving skills.
• Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
• Extreme professionalism and personal presentation
• Excellent organisational skills including the ability to manage and prioritise

For more information please contact Megan Hughes at Accountable on 07714 382233 //

Client Care Executive / Permanent

A unique opportunity has risen for an entrepreneurial spirited business, who has UK and global reach. My client works with partners and investors in most countries.

This is a permanent opportunity for an experience Relationship Manager to work within Customer Care.

Previous experience of working within an Investment Firm would be advantageous.

Role Responsibilities:

• Provide an end to end customer experience and support system for external global sales networks.
• Implement and maintain a robust customer success model for your whole network.
• Gain an understanding of your networks pain points and deliver responsive solutions and support.
• Support and enhance the interlock with relevant departments and colleagues.
• Maintain a high level of product knowledge so you can confidently demonstrate & make recommendations.
• Ensure the CRM system and pipeline are kept up to date in order to accurately forecast and drive sales performance.

Personal Specification:

• An energetic and enthusiastic team player
• Excellent communication skills, verbal and written
• Ability to work on own initiative and to tight deadlines
• Multi-tasking abilities
• Strong attention to detail
• Effective time management skills
• Analytical and has problem-solving skills.
• Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation
• Extreme professionalism and personal presentation
• Excellent organisational skills including the ability to manage and prioritise

For more information please contact Megan Hughes at Accountable on 07714 382233 //